At cigar friends, we would like to inform you that we do not offer refunds for cigar purchases. We are committed to providing you with the highest quality products, and our teams strive to ensure your satisfaction at every stage of your purchasing experience.

We understand that every purchase is important and that you may have concerns or questions before making a purchase. We therefore encourage you to contact us before placing your order so that we can answer any questions you may have and help you make an informed decision.