Cigar Friends

Credit Card

We inform you that we do not accept credit card payments, as we aim to guarantee worldwide delivery for our exceptional products.

After placing your order, our team will contact you within 24 hours to validate your order and discuss payment details. We appreciate your understanding and look forward to serving you.

FREE DELIVERY FROM CHF 150 PURCHASE

Enjoy free delivery anywhere for all our cigars, from CHF 150.00 of order to all European countries that allow the shipment of cigars, excluding taxes, if requested.

REFUND POLICY

At Cigar Friends, we want to inform you that we do not offer refunds for cigar purchases. We are committed to providing you with the highest quality products, and our teams strive to ensure your satisfaction at every step of your purchasing experience.

We understand that every purchase is important and that you may have concerns or questions before making a purchase. Therefore, we encourage you to contact us before placing your order so that we can address all your inquiries and assist you in making an informed decision.

RESTRICTION

The following states are prohibited for any transaction, engagement, or sale of goods/services directly or indirectly related to jurisdictions that we have deemed high-risk for any reason, including Cuba, Iran, North Korea, Syria, Crimea, Donetsk, and Luhansk regions.

Copyright

The copyright on all content of this site is owned by cigar-friends.com.

Disclaimer

All texts and links have been carefully checked and are regularly updated. We strive to publish accurate and complete information on this website. However, we decline any responsibility and do not offer any guarantee regarding the accuracy, completeness, or currentness of this information, this reservation also applying to entries in the database. We reserve the right to modify the content of the website at any time and without prior notice, and we do not undertake to update the information contained therein. The accuracy of all external links was checked at the time of their entry. However, we decline any responsibility for the contents and availability of these websites accessible via hyperlinks. In case of illegal, incorrect, or incomplete contents, especially in case of damages resulting from the unchecked use of contents present on linked pages, only the provider of these pages can be held responsible. This applies regardless of the nature of the damage (direct, indirect, or financial) or for any other damage that may occur as a result of data loss, loss of use, or other reasons.

Privacy Policy

The administrators of these websites take the protection of your personal data very seriously. We treat your personal data confidentially. The use of our website is in principle possible without providing personal data. To the extent possible, if personal data is collected on our websites (e.g., name, address, or email addresses), it is always collected on a voluntary basis. This data will not be disclosed to third parties without your explicit consent. We emphasize that the transmission of data over the Internet (e.g., communication by email) may have security vulnerabilities. Seamless protection of your data against hacking by a third party is not possible.

The website partially uses so-called cookies. Cookies serve to make our offer more user-friendly, effective, and secure. Cookies do not harm your computer and do not contain viruses. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are called "session cookies". They are automatically deleted after your visit. Other cookies remain in the memory of your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can configure your browser to be informed about the use of cookies, to allow cookies only on a case-by-case basis, to exclude cookies entirely, and to activate the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.

The provider of the websites collects and automatically saves information in so-called server log files that your browser automatically transmits to us. These are: browser type and version operating system used URL of the referring website hostname of the accessing computer time of the server request This data is not assigned to specific individuals. No merging of this data with other data sources is carried out. We reserve the right to retrospectively check this data if concrete evidence of unlawful use emerges.

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. IP anonymization is enabled on this website, and your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. For more information on how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

You will receive information about the personal data we have stored about you as well as the origin, recipient, and purpose of the collection and processing of the data. You also have the right to request the correction, blocking, or deletion of your data. This does not apply to data that is stored due to legal requirements or is necessary for the proper conduct of business. The data is stored in a protected file for control purposes so that the data can be locked at any time. If the data is not collected as part of a legal archiving obligation, we will delete your data upon request. If the archiving obligation applies, we will block your data. For questions or concerns regarding the correction, blocking, or deletion of personal data, please contact our data protection officer using the contact details provided in this privacy policy or at the address provided in the legal notices.