Cigar Friends

FREE DELIVERY FOR ORDERS OVER CHF 150

Enjoy free delivery anywhere for all our cigars, for orders over CHF 150.00 to destinations in all European countries that allow cigar shipments, excluding taxes if applicable.

REFUND POLICY

At cigar friends, we want to inform you that we do not offer refunds for cigar purchases. We are committed to providing you with the highest quality products, and our teams strive to ensure your satisfaction at every step of your buying experience.

We understand that every purchase is important, and you may have concerns or questions before making a purchase. Therefore, we encourage you to contact us before placing your order so that we can address all your inquiries and assist you in making an informed decision.

RESTRICTION

Following countries/states are prohibited for any dealings, engagements, or sale of goods/services linked directly or indirectly with jurisdictions that we have deemed high risk for any reason, including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk Regions.

Copyright

The copyright of all content on this website is owned by cigar-friends.com.

Disclaimer

All texts and links have been carefully checked and are regularly updated on this website. We strive to publish accurate and complete information on this site. However, we assume no liability and do not provide any guarantee regarding the accuracy, completeness, or timeliness of this information. This disclaimer also applies to entries in the database. We reserve the right to modify the content of the website at any time and without notice, and we do not undertake to update the information contained therein. The accuracy of all external links was checked at the time of their inclusion. However, we assume no liability for the content and availability of these websites accessed via hyperlinks. In case of illegal, incorrect, or incomplete contents, and especially in case of damages resulting from the unchecked use of contents present on linked pages, only the provider of these pages can be held responsible. This applies regardless of the nature of the damage (direct, indirect, or financial) or any other damage that may arise due to data loss, loss of use, or other reasons.

Privacy Policy

The administrators of these websites take the protection of your personal data very seriously. We treat your personal data confidentially. The use of our website is generally possible without providing personal data. If personal data is collected on our websites (e.g., name, address, or email addresses), it is always provided voluntarily, to the extent possible. This data will not be disclosed to third parties without your explicit consent. We emphasize that the transmission of data over the Internet (e.g., communication by email) may have security vulnerabilities. Flawless protection of your data against hacking by third parties is not possible.

The website partly uses so-called cookies. Cookies serve to make our offer more user-friendly, effective, and secure. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies allow us to recognize your browser during your next visit.

You can configure your browser to be informed about the use of cookies, to allow cookies on a case-by-case basis, to exclude them completely, and to enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

The provider of the websites collects and automatically saves information in what is known as server log files, which your browser automatically transmits to us. These are:

• The type and version of the browser
• The operating system used
• The referring URL
• The hostname of the accessing computer
• The time of the server request

These data are not assigned to specific individuals. No merging of this data with other data sources is performed. We reserve the right to retrospectively review this data if there are concrete indications of illegal use.

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer to help analyze your use of the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. However, IP anonymization is enabled on this website, and your IP address will be truncated within member states of the European Union or other signatory countries to the Agreement on the European Economic Area. The full IP address will be transmitted to a Google server in the USA and truncated there only in exceptional cases. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

You can prevent the storage of cookies by selecting the appropriate settings in your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by cookies and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

You will receive information about the personal data we have stored about you, as well as the origin, recipient, and purpose of the collection and processing of data. You also have the right to request the correction, blocking, or deletion of your data. This does not apply to data that is stored due to legal obligations or is required for business operations. Data is stored in a protected file for control purposes so that the data can be locked at any time. If the data is not collected as part of a legal archiving obligation, we will delete your data upon request. If an archiving obligation applies, we will block your data. For questions or concerns regarding the correction, blocking, or deletion of personal data, please contact our data protection officer using the contact information provided in this privacy policy or at the address indicated in the legal notice.